Privacy Policy
Lusso 1986 ("Lusso 1986," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit our website, create an account, book a fitting appointment, or place an order, how we use that information, and the choices you have.
1. Information We Collect
We collect the following categories of information:
- Account information — your name, email address, and password when you create an account.
- Order & billing information — shipping address, billing address, and payment details processed through our payment provider (we do not store full card numbers on our own servers).
- Measurements & fitting preferences — body measurements, garment preferences, fabric/color/monogram selections, and fitting notes you provide for made-to-measure and bespoke orders.
- Appointment details — your name, phone number, email, preferred fitting location, date, and time when you book an appointment.
- Communications — messages you send us by phone, text, WhatsApp, or email.
- Usage data — basic technical information such as browser type, device type, and pages visited, collected automatically to help us operate and improve the site.
2. How We Use Your Information
- To create and manage your account.
- To process, produce, and ship your orders, including bespoke and made-to-measure garments built to your exact measurements.
- To schedule and manage fitting appointments.
- To communicate with you about your orders, appointments, and customer service requests.
- To send you updates about new collections or offers, where you have opted in — you may unsubscribe at any time.
- To maintain the security and proper functioning of our website.
3. How We Store & Protect Your Information
Your account, order, and measurement data is stored with Supabase, a secure hosted database and authentication provider, using industry-standard access controls. Access to your personal information is restricted to authorized Lusso 1986 staff who need it to fulfill your order or appointment.
4. Sharing Your Information
We do not sell your personal information. We share information only with:
- Service providers who help us operate the site, process payments, and fulfill orders (such as our hosting, database, and payment processing partners), bound to use your data only to provide those services.
- Authorities, where required to comply with a legal obligation.
5. Cookies
We use essential cookies and browser local storage to keep you signed in, remember your cart, and keep the site functioning correctly. We do not use these to sell your data to third parties.
6. Your Choices & Rights
You may:
- Access, update, or correct your account information and measurements at any time from your account page.
- Request a copy of the personal information we hold about you.
- Request that we delete your account and associated personal information, subject to records we are required to keep for legal, tax, or order-history purposes.
- Opt out of marketing emails or texts at any time.
To exercise any of these rights, contact us using the details below.
7. Children's Privacy
Lusso 1986 is not directed to children under 16, and we do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.
9. Contact Us
Questions about this Privacy Policy or your personal information can be sent to:
- Email: lusso1986@gmail.com
- Phone/Text: (908) 258-4550